Fees

1. “Can you provide a detailed breakdown of all fees and charges (including any admin, management, or change-order fees) in writing?”

Locked in / required to use them for rebuild

1. “If I hire you for mitigation, am I required to use your company for the rebuild/repairs, or can I choose a different contractor afterward?”

Penalty / cancellation

1. “If I choose a different contractor for the rebuild after mitigation, is there any penalty, cancellation fee, or termination charge—and where is that stated in the contract?”

General Questions

1. “Does the settlement check go directly to the contractor? or you?”
2. “Do I have an opportunity to bid the work out to whoever I like?”
3. “If I hire you, what happens if the costs of repairs goes above and beyond what the amount the insurance company offers?”
4. “Is anyone defending you and your families interest?”

1. We assist with temporary housing
2. We meet with all the different parties that are required to process your claim; insurance companies adjuster, C&O, building inspector, restoration contractor, contents inventory and more.
3. If you hire a contractor, all of the above responsibilities fall on the homeowner.

*Note – the contents inventory of each item lost or damaged in the claim is the responsibility of the homeowner.

At Biller Associates, our team provides a comprehensive and detailed inventory of every item lost within your home.

1. The insurance company sends an adjuster t your home to inspect and evaluate  the claim to submit the findings.
2. They will make you an offer that you can accept or try to negotiate on your own for a better settlement.
3. The responsibility at that point becomes yours!
4. Preparing and fining requires knowledge, time, effort, energy while you try to continue to live your lives!
5. Its an extremely difficult procedure for most people.
6. Mistakes are made which leads to lost time, and additional financial loss for the homeowner.
7. Your insurance company is anxious to settle your claim and due to the damage to your home, you are too!
8. That is where money gets left on the table – DUE NOT RUSH!
9. Favorable settlements do not happen 0vernight!
10. Establishing the value of your claim takes our technical and insurance policy expertise and we ensure a fair and favorable settlement.
11. Biller Associates will take care of everything, which means less time for you dealing with the claim, and less stress for you and your family.